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Corne C
1 reviews | Active since May 2016
29 May 2023, 21:12
No humanity
I app**** for a 15% personal loan. When accessing my banking, I see it is a revolving interest rate loan, thus paying 28%. When I phoned for assistance, the person couldn't help me, as I didn't receive the message (no manual verification possible, and I always have a problem receiving these). Terrible service and consumer is **** to
Helpful (0)
Replies (6)0
Replies (6)
African Bank's replyOfficial
30 May 2023, 07:23Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply30 May 2023, 07:23
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
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Corne C's updateReviewer Update
30 May 2023, 13:20The problem is, if I call you, they won't be able to verify me because I don't get the automated message to accept? Or am I missing something?
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Corne C's update30 May 2023, 13:20
Reviewer Update
The problem is, if I call you, they won't be able to verify me because I don't get the automated message to accept? Or am I missing something?
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Corne C's updateReviewer Update
05 Jun 2023, 09:54Useless respons from useless bann
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Corne C's update05 Jun 2023, 09:54
Reviewer Update
Useless respons from useless bann
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Corne C's updateReviewer Update
05 Jun 2023, 09:54K
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Corne C's update05 Jun 2023, 09:54
Reviewer Update
K
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Corne C's updateReviewer Update
05 Jun 2023, 10:57Stop the generic responses. It means nothing. The number is not helping, I can't be validated manually
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Corne C's update05 Jun 2023, 10:57
Reviewer Update
Stop the generic responses. It means nothing. The number is not helping, I can't be validated manually
African Bank's replyOfficial
05 Jun 2023, 12:10Thank you for speaking up and calling us out. In order to address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply05 Jun 2023, 12:10
Official
Thank you for speaking up and calling us out. In order to address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team