gB
grizelda B

1 reviews | Active since Dec 2012

14 Dec 2015, 07:54

NO HONORING IN PROMISES

THIS WILL BE THE 3RD YEAR THAT I HAVE THIS FIGHT WITH AFRICAN BANK REGARDING DEBIT ORDER DATES BEING CHANGED WITHOUT APPROVAL. YOU HAVE NO WRITE OR WRITTEN CONSENT FROM ME AS YOUR CUSTOMER. YOU HAVE UNTIL C.O.B 14.12.2015 TO RESOLVE THIS AS I HAVE HAD ENOUGH AND I AM GOING TO CONTACT THE OMBUDSMAN

0
Replies (1)
African Bank
African Bank's reply14 Dec 2015, 10:14
Official
Hello GB03,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***