No help from African Bank . Loan ***

<p>A few years ago i had taken out an African Bank Personal Loan. I was thereafter laid off work and remained unemployed for a few years. I contacted African bank a few times to query the status of my Loan repayment as i never recieved any corrospondance to date. In January this year I contacted the bank to query payment options as I was employed again. I was told by the call centre agent that the account was closed and that they have notified the relevant credit bureaus. With many calls to the call centre I was finally sent a paid up letter from African Bank. Unfortunatelly Experian requested that this letter and instruction be given by an autorised person from African Bank to them. I called African Bank three times thereafter and was rudely addressed by the last agent. He was quite adamant that I dont know what I am taking about. This has been an ongoing process with them and I seem to be getting no where with this. I am quite dissapointed in the way that this matter is being handled.</p>