oM
ofentse M

1 reviews | Active since Aug 2015

29 Sept 2015, 13:23

no help

This is my second complaint and still no assistance regarding the account I've received statements from 2013 stating that i have been reversing debit orders which is not true I've send my recent statements to a gentleman by the name of Sylvester Fraser he requested that i send him statements prior made him aware that i cant the statements that i have is the statements that i have send through ive been sending him emails no response <br> <br> i am really disappointed in your service how can reverse money on a monthly basis knowing that i owe u <br> and on my fnb accounts my d,o are being returned unpaid even when theres money in account no w i have to pay double charges which i belive its not fair at all

0
Replies (1)
African Bank
African Bank's reply29 Sept 2015, 15:18
Official
Hello kea890,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***