no good coming from the situa

I have been a loyal customer to african bank had 2 accounts paid off one and lost my job with one to.pay off for the amount off 5500.i started battling badly financially im a single mother of 2 and my 9 year old has special needs which means basically we are now living on a 1400 grant money.i informed you guys when I lost my job sent affidavits all the docs they wanted still nothing.spoke to carol who said I must pay at least pay 50 rands but I dont even have 10 rands for bread, now I have a listing for the 5500 si I can't even get a job because I have your listing as a default payer.i was paying before you mean there was no other way of dealing with this? Im typing this tears streaming down my face im struggling with my 2 kids because I cant get a job because of that one default? Im not one of those clients that run away or something I have a hyro child I need to work to provide, I know you are a business but im sure you have a heart I'm pleading with you can we please work something out . try sleeping with kids crying of hunger, im willing to pay but I need to work first the listing is blocking it all please