WN
Wendy N

1 reviews | Active since Jan 2018

06 Apr 2018, 13:51

No feedback , would like to cancel.

I app**** for a credit card and have not received feedback. I was advised that my application was pending yet given a card yesterday . I am concerned about this and have been made another offer elsewhere , I would therefore like to cancel this as now I am concerned if this is how they will treat me should I be their customer.

0
Replies (2)
African Bank
African Bank's reply06 Apr 2018, 15:10
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

WN
Wendy N's update06 Apr 2018, 15:19
Reviewer Update
This call was dropped by you twice. I am disappointed at the service I have received. The sub group was supposed to have contacted me today and now it is close of business with no feedback. I have been transferred to more than 6 people and they have not assisted me. I have to be the one calling for feedback .