MX
Mfundo X

1 reviews | Active since Apr 2018

02 Mar 2026, 15:24

No feedback on application status.

I made an application on 22/02/06 and provided all the documents required on the mobile app, however till today I have not received the status of my application. I have been calling the call centre and keep getting told to wait 48 hours but still there’s no feedback.

0
Replies (2)
African Bank
African Bank's reply02 Mar 2026, 15:44
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank
African Bank's reply03 Mar 2026, 10:33
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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