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1 reviews | Active since Feb 2011
04 Sept 2015, 09:22
No Feedback
Yesterday I called into the call centre to get a quote on increasing my credit card limit, but the agents kept transferring me back and forth between sales & client services. After voicing my frustration Lungile from Client services promised to get someone who will assist, I still haven't received that call as promised.<br> <br> Can someone call me to assist with increasing my credit card limit or does African Bank not value my business?
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Replies (1)
African Bank's replyOfficial
04 Sept 2015, 13:57Hello ncmbele,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply04 Sept 2015, 13:57
Official
Hello ncmbele,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***