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Good day. I logged my initial query on the 23/04/2015 regarding the reason for me not paying for the month of April was I only received half of my salary. I received a call from Veronica and she was understanding and explained to her the reason. She advised she will communicate same with the Collections department and I must send her my new banking details. I continued to receive calls from your collections department with regards to my accounts. the latest call was at 6:50am yesterday morning. I sent emails to Veronica to advise of same and received no response. <br> On Tuesday the 05/05/2015 I sent my new banking details to Veronica as per our initial conversation on the 23/04/2015 and stated that she needs to respond and advise once updated. No response rec. Please respond via email that my new banking details are updated and DO NOT DOUBLE DEBIT MY ACCOUNT as per my conversation with Veronica I will try and pay extra into the accounts to bring it up to date.