HT
Heinrich T

1 reviews | Active since Feb 2019

18 Feb 2019, 13:04

NO FEEDBACK

I've app**** for a loan last week and every day i've been calling asking what the delay is, no one can provide me with feedback even though all documentation was uploaded. Called today again and the consultant said it's escalated to a manager. Why??? Why can't anyone give proper feedback.

0
Replies (1)
African Bank
African Bank's reply19 Feb 2019, 11:11
Official
 Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this. 

We hope to talk to you soon. 

Your African Bank Support Specialist team