No effort or interest to resolve customer complaints/queries

I have noted a trend with African Bank when responding to Hello Peter complaints where they claim to have resolved the queries and provide the following standard reply. “Official business reply We hereby confirm that we have provided you with feedback and the matter has been resolved. Should you require any further assistance in this regard please contact us on ***. Kind Regards Sylvester Fraser Contact Centre Support Specialist Team Contact number: ***” Complainants would respond and say African Bank is lying and from my view and having experienced it personally, the company is lying. African bank responds to our complaints on Hello Peter and claim they have resolved them whereas they have not. They are taking us for granted. They think we are dumb. I think we as consumers and disgruntled African Bank clients should gather and teach African Bank a lesson not to mess with us as clients. It seems they are taking us for fools. We have power over them as masses and we can end this. African Bank will continue to ill-treat us as clients as long as we do nothing about it. Let us create social groups, let’s discuss strategy on how we can maximize on media power to bring African Bank on to its knees. They clearly think they have it under control messing with their clients, but we'll throw them a surprise.