No Customer understanding

<p>During a very hard time in my life, I approached African Bank for a loan. I was able to pay the required repayment until I lost my job and became self employed. Not earning the salary I use to, I approached African Bank to negotitaite a lower payment, just until I earned enough. I did not want to NOT pay them, as I know that I need to make some sort of payment. Every month, without fail, I get that phone call. Telling me how much I should be paying and how much arrears I am in. This I know! This I have sleepless nights about! African Bank charges 3x the interest rate, leaving me still owing them a crazy amount. Because my "lower" installement doesnt even cover my interest. All I wish is that I am able to some how pay them back and NEVER use them again. Because even though I AM paying something to them every month, not defaulting , they threat me like a ********. NO CUSTOMER UNDERSTANDING! And their employees have NO way of talking to you! RUDE!</p>