TK
Thereso K
1 reviews | Active since Aug 2015
21 Nov 2018, 14:49
No Communication
App**** on line for you loan, was pre approved, On Monday a Lady called and asked that i send my supporting documents which i did as soon as I got off the phone with her. Its 2 days later and no word, now i am worried i sent my information to a *********. How long do you applications take anyway?? Why do it online for your people to keep calling and asking the same questions over and over again after filling it in on line??? Like i am honestly confused.
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Replies (2)
African Bank's replyOfficial
21 Nov 2018, 16:28Hi Thereso,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply21 Nov 2018, 16:28
Official
Hi Thereso,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
23 Nov 2018, 16:35Hi Thereso,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
African Bank's reply23 Nov 2018, 16:35
Official
Hi Thereso,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***