IS
Ian S
1 reviews | Active since Dec 2024
09 Dec 2024, 17:13
No Audacious Rewards at Checkers
AB have a rewards program ‘Audacious Rewards’ where you get points for using your debit card. Works everywhere except Checkers!! I have emailed, phoned, been promised a resolution 3 times but absolutely nothing has been done. Feedback is appalling, I’ve already withdrawn my savings from AB and will not hesitate to close my account if this is not fixed. It is tantamount to theft!
Helpful (0)
Replies (10)0
Replies (10)
African Bank's replyOfficial
09 Dec 2024, 18:05Thanks for speaking up and calling us out. our enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply09 Dec 2024, 18:05
Official
Thanks for speaking up and calling us out. our enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
IS
Ian S's updateReviewer Update
11 Dec 2024, 08:24Still no feedback or resolution.
IS
Ian S's update11 Dec 2024, 08:24
Reviewer Update
Still no feedback or resolution.
African Bank's replyOfficial
11 Dec 2024, 11:13Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 Dec 2024, 11:13
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
IS
Ian S's updateReviewer Update
11 Dec 2024, 12:56Got an SMS saying the query has been resolved. NO IT HASN’T! What is going on?
IS
Ian S's update11 Dec 2024, 12:56
Reviewer Update
Got an SMS saying the query has been resolved. NO IT HASN’T! What is going on?
African Bank's replyOfficial
11 Dec 2024, 14:35I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 Dec 2024, 14:35
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
IS
Ian S's updateReviewer Update
11 Dec 2024, 16:46What earlier post and what response? Here on Hellopeter?
IS
Ian S's update11 Dec 2024, 16:46
Reviewer Update
What earlier post and what response? Here on Hellopeter?
African Bank's replyOfficial
11 Dec 2024, 18:00Thanks for speaking up and calling us out. We have sent you a private message via inbox. Please let us know you have received it.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 Dec 2024, 18:00
Official
Thanks for speaking up and calling us out. We have sent you a private message via inbox. Please let us know you have received it.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
IS
Ian S's updateReviewer Update
11 Dec 2024, 18:15Not received anything via Inbox, did you email it?
IS
Ian S's update11 Dec 2024, 18:15
Reviewer Update
Not received anything via Inbox, did you email it?
IS
Ian S's updateReviewer Update
12 Dec 2024, 09:14Not received any communication from you guys!!
IS
Ian S's update12 Dec 2024, 09:14
Reviewer Update
Not received any communication from you guys!!
African Bank's replyOfficial
12 Dec 2024, 11:12Thanks for speaking up and calling us out. We have escalated your query for assistance. The SMS is for Social Media verification.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's reply12 Dec 2024, 11:12
Official
Thanks for speaking up and calling us out. We have escalated your query for assistance. The SMS is for Social Media verification.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team