Nightmare!!!! You ARE ruining my life

<p>I have to loans with Afircan Bank and the one i was given 50% DISCOUNT through MBDCS which i have paid.</p> <p>On the 21st of September i paid a settlement to MBDCS who was representing African bank i was advised i will receive my paid up letter within 24-48 hours. A week passed i received nothing . on the 3rd of October i called MBDCS who advised that my details were sent to African Bank and that they are waiting on them to send the letter. They confirmed that they are showing a R0.00 balance on their side. I then called African Bank and i was passed through pillar to post with no assistance. Instead they tried to collect money on the loan that i have settled. I called African Bank a total of 14 times and i was also requested to send through my proof of payment which i did on the 21st of October 2016. I then called again and got through to an Operations manager Neil Pillay who promised to assist. I forwarded the proof of payment again to Mr Pillay and he promised to escalate it and that was on the 8th of November 2016. I received a response from him on the 9th of November advising that the issue has been escalated i have still not received any feedback i called on the 11 November and requested to speak with Neil i was advised he was in a meeting i left my deatils and he did not get back to me. I have been using my airtime to call with absolutely no assistance or care. I am starting to think that you guys want to stay in debt and ruin my future that i am trying to rebuild.</p>