GL
Gracgorius L
1 reviews | Active since Jul 2023
03 Jul 2023, 14:21
New to African Bank Family. Great service received
I am a new client. I was so excited when I was approved for a credit card as I recently got married and would like to buy my first house in the near future. I was approved last Friday and when I popped in at the Branch where I received the best possible service today they again needed my ID etc. Still no funds is available on my credit card. I am so grateful to now be a part of the African Bank Family can someone please have a look why my funds is not reflecting yet on my credit card
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
03 Jul 2023, 14:56Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply03 Jul 2023, 14:56
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
GL
Gracgorius L's updateReviewer Update
04 Jul 2023, 10:06How sad that I gave a good review for you guys if your staff is not capable or competent to assist I get approved sign all documents then they need a new employment confirmation I take it and then I get approved for a less amount and all of a sudden I get declined totally. Really I am so dissapointed
GL
Gracgorius L's update04 Jul 2023, 10:06
Reviewer Update
How sad that I gave a good review for you guys if your staff is not capable or competent to assist I get approved sign all documents then they need a new employment confirmation I take it and then I get approved for a less amount and all of a sudden I get declined totally. Really I am so dissapointed
African Bank's replyOfficial
04 Jul 2023, 14:24Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply04 Jul 2023, 14:24
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team