new issues

I logged a complaint about your bank last week and have been getting an sms that the issue will be resolved on Tuesday, my loan application was done and approved and now I get a call from the consultant that helped me in branch that head office is now saying that the UIF stated on my pay slip is incorrect!!! how is it incorrect if its on my payslip?? what makes it incorrect do they perhaps have or know what should be the \correct"now I'm being told that I need to provide letter stating the correct amount!!! HOW?!? WHAT IS THE CORRECT AMMOUNT THEN??? I've provided you 3 months pay slip and that's been the amount on all three of the pay slips so what has changed according to your bank??? please advise if there will be a pay out for this approved loan or not cause I now bieng sent from pillar to post FOR WHAT?? I'll have to pay off the small balances I have with your loans and move my business else where cause there seems to be issues with EVERYTHING thus prolonging my request for a simple loan!!!!!! I'm disgusted to say the least!! I have been calm up to now. you clearly dont need my business. """