BR
Belinda R

1 reviews | Active since Jul 2014

06 Sept 2023, 11:19

NEVERENDING DEBT WOW AFRICAN BANK WOW!!!!

After sharing my story about having a balance on a loan after paying for 12 YEARS, AFRICAN BANK MADE ATTEMPT TO EVEN RESOLVE THE MATTER!! They send me a reply to say call us just to tell me there is a balance at a call centre. Can they really give such poor service? I am SHOCKED!!!! I WILL GO AS FAR TO STAND IN FRONT OF THEIR BRANCH IN MY TOWN TO TELL PEOPLE WHAT THEY DO. I HAVE LOST EVERYTHING!!!!? I even gave my retrenchment paperwork through. 12 Years!!!! THE SOUTH AFRICAN LAW says claims prescribe after 3 years and after 5 it is written off but 12 YEARS LATER they still fffffff up my life!!! I am going to Social Media and the Newspaper ect from here. Enough no efforts nothing!!! DISGUSTING

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Replies (1)
African Bank
African Bank's reply06 Sept 2023, 13:38
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team