DK
Daniel K

1 reviews | Active since Apr 2013

22 Dec 2017, 16:44

NEVER EVER TAKE LOAN FROM AFRICAN BANK

I called in at African Bank call centre on the 4th Dec to make an arrangement for my loan debit order to be on 22 Dec.

On 14 Dec, they were already tracking their money, I received a SMS to fund my account as African Bank tried to debit. I called African Bank regarding this and explained i am getting paid on 20th Dec, I was assured that it would be fixed and no money would be deducted.

I got paid on 20th and African Bank debit order went off, so I was not surprised. But a big shocker was when another debit order went ofd again today on 22 Dec.

If i didn't have money it would have bounced and bad record on my side. BAND SERVICE, NO MATTER HOW DESPERATE, DON'T GO TAKE LOAN AT AFRICAN BANK. I CANNOT WAIT TO FINISH THIS LOAN AND NEVER DEAL WITH SUCH BANK.

PLEASE FIX IMMEDIATELY AND REFUND ME MY MONEY AS WE DID NOT AGREE ON TWO DEBIT ORDERS IN ONE MONTH.

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Replies (1)
African Bank
African Bank's reply27 Dec 2017, 09:02
Official

Hi Daniel

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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