K
Khosi

1 reviews | Active since Oct 2025

03 Dec 2025, 12:19

Need help

I have submitted the proof of payment but my account is not working

0
Replies (4)
African Bank
African Bank's reply03 Dec 2025, 12:55
Official
An internal case has been opened and is currently under investigation. We will provide an update once the investigation is concluded.

Your African Bank Support Specialist team
***
K
Khosi's update03 Dec 2025, 12:59
Reviewer Update
How long will it take
African Bank
African Bank's reply03 Dec 2025, 13:12
Official
Please note that once an investigation is opened, the standard turnaround time (TAT) for completion is up to 30 days.

Your African Bank Support Specialist team
***
K
Khosi's update03 Dec 2025, 14:01
Reviewer Update
Okay