Nee a loan, don't waste your time with African bank, it's not worth it!

I don't even know where to start, almost feel like I'm an African bank employee. In short, I wanted to increase my credit card limit, they ask me for a Payslip and I let them retrieve my bankstatements themselves. That was day one, every day I followed up and every day there was a problem, then they did receive my payslip, I sent again, then they can't see clear, but it is pdf, but ok, I sent again, then they did not receive bank statements, which was retrieved by themselves, but ok, I sent 3 bank statements. Then they can't find where they paid in my salary. I underlined deposits with red and sent again, then they came again with the payslips is now a problem again, they can't see, that was day 4, I went to the bank and let them sent all my documents. Then day 6 I am so frustrated after call 34 to African bank, they told me that everything is now 100%, I will receive a message with offer. Nothing, day 8, after I called them another 9 times there was a problem but now someone will phone me with a offer. I received a call, but from the documents department saying I have to sent them my bankstatements, when I ask why, the lady told me she can't understand Afrikaans and my statements is in Afrikaans, so she can't do anything. It's day 9 now, I received another call from a different lady, ask me for bankstatements again, now she said after going through everything now it's all done and will receive my offer now. I am almost 100% sure it won't happen. The moral of the story is, don't waste your time with African bank, rather go to a proper bank. Where is this world going?