TM
Tsepo M
1 reviews | Active since Jun 2020
16 Apr 2025, 08:27
My World Acc Issue
Good day
I am trying to use my My World acc via my banking app, and keep getting "There are no eligible accounts" and I'm not sure what that means, I would like to ask for assistance with getting my acc reactived in order for it to receive a payment from Upwork, I am aware of the -R23,90 from payments that found no money in there that may have caused an overdraft but I wasnt aware overdrafts deactivated people's accounts, and this is not for the first time either I am asking for assistance with this matter.
Kind regards Tsepo
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Replies (5)TM
Tsepo M's updateReviewer Update
16 Apr 2025, 08:32The last time I experienced this issue my Upwork money was locked out of my account until one of your consultants removed the block or lock or reactived my account and I can't afford that to happen so close to the easter weekend because that money takes 2 days to enter my account from abroad which means it should be in my acc tomorrow and if it arrives with my acc still on hold or saying "there are no eligible accounts" that will be problematic for me.. Kindly requesting assistance as soon as possible
TM
Tsepo M's update16 Apr 2025, 08:32
Reviewer Update
The last time I experienced this issue my Upwork money was locked out of my account until one of your consultants removed the block or lock or reactived my account and I can't afford that to happen so close to the easter weekend because that money takes 2 days to enter my account from abroad which means it should be in my acc tomorrow and if it arrives with my acc still on hold or saying "there are no eligible accounts" that will be problematic for me.. Kindly requesting assistance as soon as possible
TM
Tsepo M's updateReviewer Update
16 Apr 2025, 10:02 Now I cant login into my banking app, whats going on?
TM
Tsepo M's update16 Apr 2025, 10:02
Reviewer Update
Now I cant login into my banking app, whats going on?
African Bank's replyOfficial
16 Apr 2025, 10:40Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply16 Apr 2025, 10:40
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
16 Apr 2025, 10:40Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply16 Apr 2025, 10:40
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
16 Apr 2025, 10:41I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply16 Apr 2025, 10:41
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***