NM
Ndazi M
1 reviews | Active since Oct 2024
12 Jul 2025, 13:48
My husband has been using African bank for years and African bank does not have ATMs so he was using an FNB ATM and then it swallowed the money instead of it giving him the money
My husband has been using African bank for years and African bank does not have ATMs so he was using an FNB ATM and then it swallowed the money instead of it giving him the money.Now FNB and African bank are making my husband run like a headless chicken and this is affecting us debit orders didn't go through,bills were not paid and I'm blaming all this on African bank if they had their own ATMs this could have not happened or it could have been resolved long time now I'm advising him to switch banks and he can't go to FNB either.
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African Bank's replyOfficial
12 Jul 2025, 14:04Thanks for speaking up and calling us out. We'll need to handle this directly with the account holder due to privacy regulations under the Protection of Personal Information Act (POPI).
Please encourage your husband to contact our customer service team directly at ***for assistance. We're here to help resolve this matter promptly.
Please encourage your husband to contact our customer service team directly at ***for assistance. We're here to help resolve this matter promptly.
African Bank's reply12 Jul 2025, 14:04
Official
Thanks for speaking up and calling us out. We'll need to handle this directly with the account holder due to privacy regulations under the Protection of Personal Information Act (POPI).
Please encourage your husband to contact our customer service team directly at ***for assistance. We're here to help resolve this matter promptly.
Please encourage your husband to contact our customer service team directly at ***for assistance. We're here to help resolve this matter promptly.