My Fifth Complaint and no Resolution

SINCE MY COMPLAINT LAST YEAR IN APRIL 2014 ON HELLO PETER WHICH SAMEER FAKIR AT THE CUSTOMER SERVICES CALL CENTRE WAS SUPPOSE TO RESOLVE,UNFORTUNATELY THAT DID NOT OCCUR.I WAS PROMISED BY THE CUSTOMER SERVICE MANAGER VERNIE BUYS AND BEARES REGIONAL MANAGER PINKY THAT THE DOUBLE BED AND TUMBLE DRIER WILL BE REPLACED AND TO DATE THE STOCK HAS NOT BEEN DELIVERED.I HAVE SINCE LEARNED THAT THE ELLERINES GROUP HAS CLOSED AND THAT ALL STAFF HAS BEEN RETRENCHED AND A FEW SENT TO THE LEWIS GROUP.I TRIED CONTACTING THEM MANY TIMES TO NO AVAIL.I EVENTUALLY CONTACTED THE CUSTOMER SERVICES CALL CENTRE AGAIN AND WAS ASKED TO SEND ALL EMAILS FROM THE ABOVE MENTIONED PEOPLE BACK TO THEM @ EMAIL ADDRESS [Email Removed] HAVE RECIEVED NO CONTACT YET AGAIN SINCE SENDING THOSE 45 EMAILS TO AFRICAN BANK.I DEMAND MY MONEY BACK NOW AS THIS IS A *******.I HAVE PAID OFF MY ACCOUNT FOR GOODS I HAVE NOT USED AND THAT WAS DELIVERRED DAMAGED.ALSO THIS ACCOUNT THAT WAS PAID OF WAS MADE ACTIVE AGAIN AND ALL FUNDS THAT I PAID WAS REMOVED.AFTER REPORTING TO ***** THIS WAS RECTIFIED.THIS IS HOW THE PUBLIC GETS ****** BY BULLIES LIKE AFRICAN BANK AND THEIR USELESS STAFF.<br> We now in 2016 and I am still crying