1 reviews | Active since May 2015
My data was compromised
Hi There,<br> <br> I trust this note finds you well. As a first time loan taker I am utterly disappointed in your service from The Golden Walk Branch in Germiston. <br> <br> I was assisted by a lady call Nokukhanya Dube and within a day of me receiving my loan I received calls from a person called Brian Themba Mdlalose claiming to be from your African Bank Head Office in Midrand.<br> <br> He called me 4 times on this cell number *** and eventually got a hold of me. He had my ID number, the loan amount I took out, my Bank Account Details & My cellphone number and he also requested me to provide him with my PIN number.<br> <br> I asked him where he got my information from and he told he received it from African Bank database. Now you tell me how the **** does a con artist have all my information with him including my cell & all my private data hours within me receiving a loan from you guys?<br> <br> I am raging and ****ing angry because this ****ing ********! My entire identity has been compromised, my safety, they safety of my family over a ****ing R5000 a minimal loan I took out from you guys.<br> <br> Please explain to me why consultants are loosely handling our private data as consumers? I will never use you again!
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Zelda Moloana
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Zelda Moloana
