My bank account on hold for 3 months now, with no feedback from African Bank. I am angry. I want to end my relationship with them.

Good Day my name is Stanly Nkhona. I opened a bank account with African Bank in January 2024. December 2024 African Bank blocked my account without informing me about it. I went to the branch (Randburg Branch) to enquire & I was told there's a hold on my account( 'KYC Exit customer') till to date no one cared to explain to me what it means. I was then told EDD is dealing with my account , till to date I have not recieved any feedback regarding my account. Yes I'm a passport holder & all my documents are up to date & I would like to be treated with respect. This is my money that you are holding. How will I survive with you holding my money. I have submitted every documentation I have. Please release my money & after that I want to close the account. I want nothing to do with African Bank. If you don't want passport holders as your clients, jst say so. I was told someone will call me from the EDD department. Till to date I haven't recieved any phone call. I'm soo mad & angry.