MV
Marcus V
1 reviews | Active since Apr 2009
28 Jan 2015, 09:51
Must surrender personal details
I get a call from a private number, the lady says she is from African bank and now I must give her my ID number. When I ask what this is about, she says it's the law and I must give her my ID number. NO! Not before YOU confirm who you are. I don't give out MY personal info so easily over a phone just because you say you are from the bank. <br> <br> Then she gets rude and load over the phone. Shut the front door!
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
28 Jan 2015, 12:27Hello Marcus211,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
***
African Bank's reply28 Jan 2015, 12:27
Official
Hello Marcus211,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Service Optimization Specialist
Shared Services
***
