IN
Innocentia N

1 reviews | Active since Jan 2012

08 Jan 2024, 10:14

Mthobisi Nhlengethwa's harrassing calls and lack of business ethics

I don't know where you get the people that you hire that know nothing about the banking principles. What I won't tolerate is harassments from someone that want's to argue about my affordability and doesn't want to capture the arrangement I can afford. It's not within Mthobisi Nhlengethwa's right to force my hand to pay what I cannot afford. His attitude of explaining ******* that doesn't make sense and even after I told him to get someone else to call me, and he still kept harassing me after I said I won't be talking to him cause he doesn't want to help. Next time I get a call, can it be from a professional that knows about banking

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Replies (1)
African Bank
African Bank's reply08 Jan 2024, 14:13
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team