Most Slowest bank in SA lacking customer service

<p>!!On the 13th of March i was pre approved for R35 000 loan. I submitted all my documents and since then i have heard nothing from African bank. Each day i needed to phone the pathetic bank to find out my loan status. Well guess what. To date its still flippen PENDING and in the que to be ascessed. 5 days and still nothing. Yesterday i laid a complaint with 0 ********** 11 Junis Ngobeni from Client services, ref no ********** and i received a sms that my complaint will be resolved 16/03 and they will contact me. And still no answers or calls from African. I have spoken to Lumuna Mazibuko in Sales, Lena Masebe sales consultant, and have even been given Chanel Munien's personal number and still no answers, just ohhhhh sorry its in the que. Well next step is to lay a complaint with the NCR!!!!</p>