MOST *********** PEOPLE

Good day

YOU are the most *********** bank I have ever dealt with in my life

YOU updated my ITC to say that I am in arrears by R1.93?????????????????? YOU can see that you have debited me the correct instalment as per what you should debit me and now you update my ITC to say that I am R1.93 in arrears

I am sick and tired of having to have this fight with YOU!

If you look on my profile , there was a previous complaint logged whereby you listed me in arrears after my instalment was adjusted after we cancelled the credit life insurance cover on my personal loan You then corrected this on the 14th November 2022 and updated my ITC PROFILE barely two weeks later I am now sitting in the same situation all for an amount of R1.93??????????????

What I also do not understand , you debit my bank account for the correct instalment but then you reflect that I am in arrears by R1.93

I AM NOW INSTRUCTING YOU TO RECIFY THIS IMMEDIATELY ON ALL ITC CREDIT BUEREAUS

I AM NOW ALSO OFFICIALLY INFORMING YOU THAT IF YOU DO NOT UPDATE AND CORRECT MY ITC PROFILE TODAY I WILL BE PROCEEDING WITH LEGAL ACTION AGAINST YOU AND I WILL GO TO SOCIAL MEDIA TO INFORM THE REST OF THE PUBLIC WHAT MY EXPERIENCE IS.

I AS THE CLIENT ARE COMPLYING TO MY CONTRCATUAL TERMS AND CONDITIONS AS SET OUT IN MY LOAN AGREEMENT, IT IS YOU THAT IS NOW IN CONTRAVENTION OF YOUR AGREEMENT.

FIX THIS IMMEDIATELY TODAY!!!!!! AND DON’T TEST ME THIS TIME ROUND… YOU ARE THE MOST *********** PEOPLE I HAVE EVER DEALT WITH. I WILL ALSO BE CALLING YOUR EXECUTIVE OFFICE THIS MORNING AS WELL

I EXPECT A PHONE CALL FROM YOUR OFFICES TODAY WITH A RESOLUTION TO THIS PROBLEM