Monthly statements

I took out a personal loan in 2016,late last year I started not receiving my monthly statement and I called the call center and the asked for a certified ID copy and the proof of my residential address.

I did send them a couple emails and still to this day I can't receive my statements via sms

I called again last month and they said they d have my contact information on their system.

Funny during the week I have received this text from them(payment relieve)

Hello MRS MUGABI African Bank would like to offer you some relief during this difficult time. You qualify for a 1 month payment break on your loan ***. You can activate your break on our App or register or login at www.africanbank.co.za.Interest&fees will still be charged and capitalised.Ts Cs apply.Auth.FSP NCRCP7638.

And a reminder to pay my debts Hello from African Bank. Take care of your financial health during lockdown. Please keep your payments up to date. Stay safe. AuthRegFSP NCRCP7638 RDC91017/1469

Hello Peter All I need is my monthly statement via sms pls