LC
Louisa C

1 reviews | Active since Oct 2010

19 Jun 2015, 09:41

MONTH ON MONTH CALLS

Every single month I HAVE TO take same call from African Bank whereby the ask me my ID number, my residential address, they thank me for my payment and ask me EVERY SINGLE MONTH whether I am not interested in a debit order on which my answer is EVERY SINGLE MONTH \NO". Then they ask me EVERY SINGLE MONTH when my salary date is and ask me EVERY SINGLE MONTH when I will pay again on which my answer is EVERY SINGLE month between the 20th and 25th.<br> <br> Please just STOP phoning me EVERY SINGLE MONTH. No other bank confirms that their client are still alive by phoning them EVERY SINGLE month. Please"

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Replies (1)
African Bank
African Bank's reply22 Jun 2015, 11:29
Official
Hello Ablw114,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***