EA
Ellerine A
1 reviews | Active since Dec 2014
07 Aug 2015, 12:13
Money Matters
I paid up my account,the next month I get a statement saying that i got a credit of R 300.I want to store and they said I can only get R180 because of the fees and interest.how can this be if I asked to settle my account full and to closed my account.After all it is my money now I can not get straight answers.But if my account was in arrears then the hammer me every single time for their money!!!
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Replies (1)
African Bank's replyOfficial
07 Aug 2015, 14:37Hello elly45,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
African Bank's reply07 Aug 2015, 14:37
Official
Hello elly45,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***