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millzshordy M

1 reviews | Active since Jan 2017

11 Jan 2017, 16:42

Money Hongers

<p>I had a loan with African Bank which I happily closed as soon as possible in full with the settlement amount they gave me. Now that bank is telling me I didn't pay the full amount????? Who's problem and fault is it that they cant verify their things properly and communicate vital information with a client?? I refuse to pay the money they say I owe because it was their fault not my own. This bank is a money hungry honger!!! I wouldn't recommend this bank to anyone their interest rates are ridiculous even.</p>

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Replies (3)
African Bank
African Bank's reply12 Jan 2017, 08:58
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply13 Jan 2017, 16:47
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

mM
millzshordy M's update17 Jan 2017, 10:40
Reviewer Update

The matter has been resolved, lesson learned, however not going back.