NS
Nonhlanhla S
1 reviews | Active since May 2019
04 Jul 2023, 10:40
Money
Again and again have to fight for my money...they cant release my money I have to log a ticket to get my money release, there is a reason why Zara rejected the money because i cancel the purchase 2 weeks ...2 weeks later the money is on balance not available and I have to wait for investigation ...Like really who does that ...I want my money today Im done with Afrian Bank and their call centre people who has no customer service nor emapathy nothing ....I want my money today
Helpful (0)
Replies (9)0
Replies (9)NS
Nonhlanhla S's updateReviewer Update
04 Jul 2023, 12:05my number is ***
NS
Nonhlanhla S's update04 Jul 2023, 12:05
Reviewer Update
my number is ***
NS
Nonhlanhla S's updateReviewer Update
04 Jul 2023, 12:07As said i will not call your call centre ...they not user freindly ...I just want my money thats it ...you have my details ....*** Sibonisile Sithole ...you can view my account and release my money please
NS
Nonhlanhla S's update04 Jul 2023, 12:07
Reviewer Update
As said i will not call your call centre ...they not user freindly ...I just want my money thats it ...you have my details ....*** Sibonisile Sithole ...you can view my account and release my money please
African Bank's replyOfficial
04 Jul 2023, 14:31Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply04 Jul 2023, 14:31
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NS
Nonhlanhla S's updateReviewer Update
05 Jul 2023, 14:24Im still waiting ,......no assistance giving my money is stll hanging what does one need to do to get her money back ...i will be taking this further im sure the ombudsman is there to help us in such ......
NS
Nonhlanhla S's update05 Jul 2023, 14:24
Reviewer Update
Im still waiting ,......no assistance giving my money is stll hanging what does one need to do to get her money back ...i will be taking this further im sure the ombudsman is there to help us in such ......
African Bank's replyOfficial
05 Jul 2023, 16:51Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply05 Jul 2023, 16:51
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NS
Nonhlanhla S's updateReviewer Update
05 Jul 2023, 19:50I do not have your missed call.....you even lie like really ...I want my money ...no need to call just make my money available
NS
Nonhlanhla S's update05 Jul 2023, 19:50
Reviewer Update
I do not have your missed call.....you even lie like really ...I want my money ...no need to call just make my money available
NS
Nonhlanhla S's updateReviewer Update
06 Jul 2023, 09:18No No I have not blocked any number ....u called me on Tuesday ...and now suddenly.
NS
Nonhlanhla S's update06 Jul 2023, 09:18
Reviewer Update
No No I have not blocked any number ....u called me on Tuesday ...and now suddenly.
African Bank's replyOfficial
06 Jul 2023, 13:23Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Number says subscriber number is not available. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply06 Jul 2023, 13:23
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Number says subscriber number is not available. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NS
Nonhlanhla S's updateReviewer Update
06 Jul 2023, 13:29I have my phone infront of me ...no call ...I even call and one of the agent promised to call me back which hasnt happene. ***
NS
Nonhlanhla S's update06 Jul 2023, 13:29
Reviewer Update
I have my phone infront of me ...no call ...I even call and one of the agent promised to call me back which hasnt happene. ***