SA
Shane A

1 reviews | Active since Mar 2016

22 Feb 2024, 14:30

****** money

I was informed that money was transferred to my African Bank and upon checking I noticed that nothing was in my account. I asked the company that sent the money to confirm if they have the correct bank account and they did. I waited another 24 hours but still nothing showed up.

I then decided to check if the problem was with African Bank by transferring a small amount from my other bank to African Bank. I made it an immediate payment only to find out that the issue was indeed on African Bank's side. When money is transferred to my account it doesn't show.

Who knows how many transfers they didn't send through after the money was indeed transferred.

I am so upset that I want to close my account. They still have not credited my account with MY money. How do they expect me or anyone else to trust after something like this happens.

I want this issue fixed and funds in my account that was sent

0
Replies (1)
African Bank
African Bank's reply22 Feb 2024, 14:46
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.