Mistreating my

My contract with you states my deduction is on the first of every month.<br> 1. Deduction 30th November.<br> 2. Deduction 14 December.<br> I did not give permission. <br> I was not notified. Now I have to give supporting documents to get my own money back into my account.<br> The National Credit Regulator has clauses that protect me in this regard (of which the rest of your clients do not know unfortunately so cannot protect themselves).<br> You are mishandling my finances and give me attitude over the phone when I inquire as if this is your right. <br> Its not.<br> What If I was a single mother of 2 and could not afford this, now my christmas will be filled with stress of getting to work, maybe paying for rent, christmas food...you made 2 monts premiums on 1 salary.<br> I am your customer (unfortunately I see now) for 4 years. <br> I will cut my card, settle my debt and make sure I spread my opinion as word of mouth.<br> <br>