mH
mhawukeli H

1 reviews | Active since Oct 2016

02 Feb 2017, 11:13

Misselling and pathetic service

<p>I cannot believe the kind of pathetic service I have received from African bank and their *********** stuff, have been paying a loan and credit card since mid 2014 was on par with my payments, called African bank head office to find out if I resign for studies will credit facility insurance cover me , received yes from 4 consultants and including a consultant from Calton branch, this has put my life into danger because I'm indebted because of falsely information was given, in addition their stuff are so arrogant and wrote a review 3 months ago was not assisted promptly, all I want either they write off entire debt or should pay the errears have incurred because it was not my fault had I knew or given correct information was not going to consider voluntary resignation. </p>

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Replies (1)
African Bank
African Bank's reply02 Feb 2017, 15:52
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

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