mH
mhawukeli H

1 reviews | Active since Oct 2016

07 Feb 2017, 11:27

Misselling and pathetic servic

<p>Hello Peter please assist me , I have published 2 complaints on this site I'm still getting arrogance and pathetic service from African bank, they have adversely affected my ITC, went to their branch in Calton centre and Junction mall where I took my loan was advised that if I resigned my credit facility will pay off. ..I'm studying as we speak but had their consultants gave me correct information I wouldn't have incurred such debts. I hold them accountable and liable for contravention of FAIS act. All I want them to settle my debts or insurance pay all my errears that were incurred .I'm just an email and a call away but they still want me to call them back. THAT IS VERY BAD SERVICE IN ALL THREE ACCOUNTS WITH THEM, IT SHOWS THEY DO NOT WHAT IS CLINT CENTRICITY AND TREATING CLINT FAIRLY. THINK FSB NEEDS TO TAKE ACTIONS ON SUCH INCIDENCE. </p>

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Replies (1)
African Bank
African Bank's reply07 Feb 2017, 12:40
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team