Misrepresentation
<p>I paid off my loan in 2015 and my credit card in 2016. I have been trying to get the Bank to update all bureaus with information pertaining to the settlement of both accounts and to date nothing has been updated. You receive no feedback on queries logged with the call centre and their service is just appaulling! I need my burea information to be updated as a matter of urgency!</p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Best regards,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Best regards,
It has been almost a full month since this investigation was embarked on and to date I have not received a satisfactory response. I will be taking this matter to the Ombuds
It has been almost a full month since this investigation was embarked on and to date I have not received a satisfactory response. I will be taking this matter to the Ombuds
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Best regards,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Best regards,