misleading #never use african bank

Hellp my name is Edward and I have been using African bank services for over 2 years, I recently settled a loan I had with the on the 25th of August and before doing so I confirmed with 1 of their agents that an update will be made with the credit beauru which he confirmed that thier turnaround time is 2days... I have been calling African bank day in and day out and am being taken from pillar to post with no luck of an update made. I have heard a lot of negative feedback about this bank and today I became 1 of the many clients who will never consider using thier services again !!!! Someone please do something about this.