Misleading clients

After i received communication from this institute that i qualify for financial assistance i went ahead to the nearest branch and did a application. Firstly the consultant was not helpful even though it clearly stated that i qualify then he took me through a tedious confirmation process that he could not help he was clueless. Then i went to another branch they to made me sign a contract but never received the funds. Then done it telephonically even worse they could not get my info wanted me to keep on send them same documents over and over. I would never recommend this institute to anyone their processes are time consuming and ridiculous. In the end i was sent a email that i do not qualify after i had signed 3 agreements that said i clearly qualify. I am gutted that i wasted my precious time to go through this they should just close their doors if they are going to mislead people about giving them financial assistance.