Misleading and Pathetic Credit Provider

African Bank is the worst misleading Bank ever. I havea credit card with African bank and i contacted them to settle my account. The consultant said i can settle the account and receive a 20% discount. She gave me an amount and i agreed. They then lodged a debit order taking an amount of over R19000. When i followed up today with 2 consultants that requested an account closure. This could not be done and they said there is an outstanding amount. There are all of a sudden no discount offer and i owe the full amount. Several unsuccessful calling attempts i decided due to African bank providing me with h misleading information and not answering calls i will just reverse the devit order. Everyone has a different story. They are absolutely pathetic and its easy to take the money but after sale service vuce they are useless. I would not advise anyone to open an account or take out any product with them as they lie about things to get the deal done.

I was willing to settle the acount, but i will only settle once they get their facts straight and come up with a better offer