mislead

I app**** for a loan online and was told to finalise at a branch with nessecary documentation which I did . I also filled in a form showing my expenses my application was refered to head office to determine affordability. Three hours later I returned to the branch and was advised that there where offers available. I accepted one of the offers and signed an agreement. I was told that the money would be in my account within 24 hours. 25 hours later I recieved a call from the branch telling me that the loan had been declined. I find this treatment totally unacceptable. This is the first time in my life that I have been made to sign an agreement which I felt was binding and then told afterwards that I had been declined. It is so unfair to be expecting money in my account only to be told that after being aproved and signing an agreement including insurance and recieving an sms from African Bank with log in details to manage my loan to then be told that I am now declined. I think it should really be ******* to treat people this way. I would not have been upset if I had been declined in the beginning but not after signing an agreement and being told money would be payed in.