SM
Sivuyisiwe M

1 reviews | Active since Aug 2024

02 Apr 2026, 09:43

****mers of note

So African bank never cease to amaze me, honestly if people don't open their eyes, African bank will one day disappear. Heres another tragedy now, so my cousin has an investment account at African Bank, it's matured up to 40K, now she wants to cashout, first a lot of stories that she has to submit wara wara... For real, now when she does a withdrawal on her app on the 26th of March, she then receives a notification that African Bank will payout of the 1st of April, on that fool's day. I'm telling you now the money still hasn't got to her account, can you imagine. So she calls this morning, they say they will come back to her and give her a feedback as to why there's a delay. It's Passover, she needs to go home but no African bank just decides for her.

0
Replies (3)
African Bank
African Bank's reply02 Apr 2026, 10:33
Official
We’ve escalated your concern to our internal complaints department at African Bank for further attention.

Please note, the turnaround time is up to 21 working days. Our Complaints team will contact you as soon as the matter is resolved.

Your African Bank Support Specialist team
***.
SM
Sivuyisiwe M's update02 Apr 2026, 10:37
Reviewer Update
No man, I think you got it all wrong here, I gave you an ID number that you should be checking on your system. I said nicely, my cousin has a problem with your bank, I had my fair share, I'm thanks by this bank, but I will definitely sure stop everything with this bank... Because even your service is appalling.
African Bank
African Bank's reply02 Apr 2026, 11:21
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.