AM
Alfred M
1 reviews | Active since Jul 2025
22 Jul 2025, 18:42
****mers
At first I was ****med R100, and now it's R93.97. what's wrong with African Bank
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
23 Jul 2025, 09:39Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply23 Jul 2025, 09:39
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
AM
Alfred M's updateReviewer Update
23 Jul 2025, 09:51I’m extremely disappointed with the handling of my case. The person I just spoke to had no understanding of the matter and was completely unfami**** with its background. It’s unacceptable that I’m expected to start from scratch with each person who contacts me, especially considering this issue has been unresolved for over a month.
This lack of continuity and accountability is frustrating and reflects poorly on your customer service. I urge you to assign someone who is properly informed and capable of resolving this without further delays.
I look forward to a prompt and meaningful response.
This lack of continuity and accountability is frustrating and reflects poorly on your customer service. I urge you to assign someone who is properly informed and capable of resolving this without further delays.
I look forward to a prompt and meaningful response.
AM
Alfred M's update23 Jul 2025, 09:51
Reviewer Update
I’m extremely disappointed with the handling of my case. The person I just spoke to had no understanding of the matter and was completely unfami**** with its background. It’s unacceptable that I’m expected to start from scratch with each person who contacts me, especially considering this issue has been unresolved for over a month.
This lack of continuity and accountability is frustrating and reflects poorly on your customer service. I urge you to assign someone who is properly informed and capable of resolving this without further delays.
I look forward to a prompt and meaningful response.
This lack of continuity and accountability is frustrating and reflects poorly on your customer service. I urge you to assign someone who is properly informed and capable of resolving this without further delays.
I look forward to a prompt and meaningful response.
African Bank's replyOfficial
23 Jul 2025, 10:05I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply23 Jul 2025, 10:05
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.