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Semeno M
1 reviews | Active since Jul 2021
03 Dec 2023, 20:27
****med by African Bank
African Bank failed to release funds to.my credit card that amount to R10351 since 30th July 2023 and request proof.of thise transaction and of which I did and the only response I get is the reference number or sms messages indicating that I didn't provide them with my contact details. What kind of contact details do they need since they do have my cellphone number they used to send the over ten reference numbers as well as my email. What I need is for those funds to be released since they have been on hold for over 5 months now
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Replies (2)
African Bank's replyOfficial
04 Dec 2023, 11:38Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply04 Dec 2023, 11:38
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Semeno M's updateReviewer Update
04 Dec 2023, 11:50Please note that you just buzzed me for a second and claimed you are unable to get hold of me. Please allocate R10351.00 that has been on your hold account in your possession since 29th July 2023 to my credit card. You kept on charging me interest on funds in your possession and failed to allocate it over 3 months and what is best from you is give me referenc numbers without resolution
SM
Semeno M's update04 Dec 2023, 11:50
Reviewer Update
Please note that you just buzzed me for a second and claimed you are unable to get hold of me. Please allocate R10351.00 that has been on your hold account in your possession since 29th July 2023 to my credit card. You kept on charging me interest on funds in your possession and failed to allocate it over 3 months and what is best from you is give me referenc numbers without resolution