SM
Semeno M
1 reviews | Active since Jul 2021
08 Nov 2023, 11:29
****med by African Bank
Since 30 July 2023 I have been waiting for African Bank to allocate funds that are on hold for amount of R10351.00 and not sure why they failed to allocate those funds. Based on the reviews there is a lot of their clients who have been waiting for those funds to date and I wish I checked reviews I wouldn't have signed contract with them. Proof of funds was provided but they failed to.allocate funds to date. I need my money since I've charged interest for funds in their possession.
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Replies (5)
African Bank's replyOfficial
08 Nov 2023, 11:54Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply08 Nov 2023, 11:54
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Semeno M's updateReviewer Update
08 Nov 2023, 12:11When did you try to call.me and the an excuse that you have been making s8nce 30th July 2023. You do have all the details on the emails already received including proof of transaction of the funds you have in your possession
SM
Semeno M's update08 Nov 2023, 12:11
Reviewer Update
When did you try to call.me and the an excuse that you have been making s8nce 30th July 2023. You do have all the details on the emails already received including proof of transaction of the funds you have in your possession
SM
Semeno M's updateReviewer Update
08 Nov 2023, 12:20What I need is the money since 30th July 2023 that you have in your possession and should have been release from hold to.my bank account
SM
Semeno M's update08 Nov 2023, 12:20
Reviewer Update
What I need is the money since 30th July 2023 that you have in your possession and should have been release from hold to.my bank account
African Bank's replyOfficial
08 Nov 2023, 13:11We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply08 Nov 2023, 13:11
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
08 Nov 2023, 13:11We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply08 Nov 2023, 13:11
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***