MANAGERS DISGUSTING ATTITUDE

Good day<br> <br> On the 2 February 2016 I went to African bank in Middelburg to apply for a credit card, I was approved with a credit card I signed all the documents and received a silver credit card. I had missing documents of my married id and a proof of employment letter, I got the id and letter of employment and dropped it off at the branch on the 03.02.16. The consultant told me that my card will be activated the same day, everyday there after I called the branch up until yesterday 08.02.16. I was not kept up to date with why my card was not being activated. I called the call centre helpdesk and the consultant which was so helpful told me that the reason my card was not activated was because African bank was not able to confirm proof of employment. The reason why African bank was not able to confirm employment is because the consultant in the store captured the incorrect contact number for my company. The consultant at the branch told me that she sent emails to head office with the correct number and they are not getting back to her so it is my own business, the MANAGER of the store did not assist and told me he is very busy for this and will send my documents when he has free time