AV
Angelique V

1 reviews | Active since Mar 2011

14 May 2015, 11:06

making up statements as they go

So it seems once you finish a Loan with African bank, they start making excuses to deduct more money off your account.... Like some mafia gang wanting more money !<br> <br> every month African bank does a debit order once my salary arrives, for years they have been debiting my account as the money arrives, instantly!!! This month suddenly we then see on the statement that the account is suddenly in \arrears"asking the Call center why this is"

0
Replies (1)
African Bank
African Bank's reply14 May 2015, 12:46
Official
Hello Angelique2,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***